Head of Growth & Automation

Ho Chi Minh City · GMT+7

I turn growth
problems into
systems.

10+ years across digital marketing, ecommerce, AI and system architecture - building lean operations that scale with clarity.

10+Years in digital growth
$2M+Paid media managed
10K+Orders per month
Drake Nguyễn
Drake NguyễnGrowth × Automation × AI
“Don't work harder.
Build a better system.

I don't begin with a tool. I begin with the constraint: where time is lost, where data breaks, where customers drop and where teams get stuck.

Then I connect strategy, people, data and automation into one system that can be measured, improved and scaled.

  • 01Business outcome before channel tactics
  • 02Simple workflows before complex stacks
  • 03Clear ownership before more headcount

Three disciplines.
One growth system.

Strategy only matters when it reaches execution. I work across acquisition, automation and operations so the whole loop improves together.

01 / ACQUIRE

Growth & performance

Paid media, funnel design, conversion optimization and measurement infrastructure.

02 / AUTOMATE

AI & workflow systems

Connect tools, data and repetitive tasks into reliable automated workflows.

03 / OPERATE

Team & data operations

Clear ownership, reporting loops and lean processes that teams can actually use.

AI is not the strategy.
It is the accelerator.

Tools change fast. The operating logic does not: research the problem, create the right assets, automate the repetitive work and measure the outcome.

01ResearchUnderstand
02CreateProduce
03AutomateScale
04MeasureImprove

OpenAI

Reasoning

Strategy synthesis, writing systems and rapid workflow prototypes.

Claude

Analysis

Long-context analysis, structured thinking and documentation.

Gemini

Multimodal

Research, multimodal understanding and Google-connected workflows.

Kling AI

Video

Image-to-video production, motion concepts and visual storytelling.

Midjourney

Visual

Art direction, campaign concepts and high-speed visual exploration.

HeyGen

Avatar

AI presenters, localization and scalable talking-head content.

ElevenLabs

Voice

Voice design, multilingual narration and audio production.

D-ID

Video AI

Talking avatars, presenter videos and fast content adaptation.

Selected work.
Real results.

Six growth systems across ecommerce, content, CRM and automation - organized like the original Canva portfolio, with the result first and the proof directly below.

01 / Cross-border ecommerce

POD Sellers

Scaled a measurable performance engine across paid acquisition, tracking, store conversion and customer lifecycle.

Results
10,000+orders per month
US$2M+total ad spend
30,000+monthly site visits
Tools Facebook Ads · Google Ads · GTM · CRM · Custom Pixel · Mailchimp
POD customer and order management dashboard
Payoneer payment activity evidence
POD Facebook advertising dashboard
Performance proof
02 / AI content operations

Social Content System

Designed an AI-assisted operating system that turns isolated content production into a repeatable multi-channel pipeline.

Results
Millionsof users reached
−50%production time
+200%content performance
Tools ChatGPT · Kling · MidJourney · So9 · Canva · CapCut · n8n
Social content reach performance dashboard
Social page insights chart
Social content results analytics
Content proof
04 / Marketing automation

Runbylinh

Redesigned the marketing workflow around automation, structured data handoffs and a leaner team operating model.

Results
−50%marketing cost
−80%human effort
+10%conversion rate
Tools Meta Ads · Google Sheets · Chatbot · Ladipage · Ladiflow · Larksuite
Runbylinh customer management table
Runbylinh returning purchase report
Runbylinh automated Lark workflow
Automation proof
05 / Ecommerce & CRM

Sbooks.vn

Moved marketplace customers into owned channels through a coordinated website, CRM, automation and Zalo OA system.

Results
3,000+marketplace → web customers
~10%conversion rate
10,000+Zalo OA followers / month
Tools ChatGPT · Mautic · n8n · Canva · Chative · Coze Bot · Gemini
Sbooks affiliate sales report
Sbooks daily order dashboard
Sbooks ecommerce order statistics
Commerce proof
06 / CRM & sales ops

Gicos

Connected lead capture, CRM routing, email automation and chatbot touchpoints to remove the biggest delay in the sales flow.

Results
2 daysprevious response time
1 hournew response time
24×faster follow-up
Tools CRM · Meta Ads · Email Automation · Chatbot · Ladipage
Gicos message performance summary
Gicos mobile professional dashboard
Gicos brand mark
Response proof